问题描述
每当我尝试在Azure备份代理中执行任何操作时，都会收到以下消息："Microsoft Azure恢复服务代理无法连接到OBEngine服务。 （ID：100052） 验证服务控制面板中
中是否存在OBEngine服务，以及端口6049是否可用。"
Whenever I try to do anything inside of the Azure Backup agent, I am presented with this message: "The Microsoft Azure Recovery Services Agent cannot connect to the OBEngine service. (ID: 100052) Verify that the OBEngine service is present in the Services Control Panel and that the port 6049 is available."
OBEngine / Microsoft Azure恢复服务代理服务已存在且正在运行 我已经停止并多次启动它。 我已完全关闭防火墙，并使用资源监视器验证端口6049正在侦听并且
列为"允许，不受限制"对于cbengine.exe。 我已经尝试卸载并重新安装MARS代理。 我不知道还有什么可以尝试 - 有没有人有任何想法？
The OBEngine/Microsoft Azure Recovery Services Agent service is present and running. I have stopped it and started it numerous times. I have turned the firewall completely off and used Resource Monitor to verify that port 6049 is listening and listed as "Allowed, not restricted" for cbengine.exe. I've tried uninstalling and reinstalling the MARS agent. I'm not sure what else to try - does anybody have any ideas?
推荐答案
我希望重新安装MARS代理后，您将运行最新版本（2.0.9162.0）。如果是这样，请尝试重新启动cbengine.exe服务并更改passhphrase。看看是否有效，如果没有，重启机器并尝试。另外，请检查cbengine日志
来自 C：\program files \ Microsoft Azure恢复服务代理\ Temp，以获取解决问题的指示。
I hope with the reinstallation of MARS agent you would be running the latest version (2.0.9162.0). If so, try restarting the cbengine.exe service and change passhphrase. See if that works, if not, reboot the machine and try. Also, check the cbengine logs from C:\program files\Microsoft Azure Recovery Services Agent\Temp for pointers to troubleshoot the issue.
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